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Service Request Forms

The following overview will guide you in selecting the correct form to request a service or report a problem. There are three different types of forms available:

  • Online forms: Please fill out the form and return it by e-mail. You will immediately receive a confirmation e-mail stating our acknowledgement of your order.
  • Online forms (submit in print form): In this case, you will be sent a pre-filled form by e-mail. Please print out the form, sign it, and return it by mail.
  • PDF forms: These forms must be printed out, signed, and returned to the address mentioned on the form. (see also: Hinweise zur Benutzung von PDF-Formularen).

Please refer to the relevant service section of our website for more information.

Account & Access

Backup & Storage

Advice & Help

Library Services

Campus & Business

Desktop Computing

Document Delivery

Communication 

Media

Network & Computer Connectivity

Software

Scholarly Information Services

Communication and Information Centre (kiz)

Please contact us if you have questions or problems related to the kiz services:

Office hours
Monday - Thursday
09:00 h - 12:00 h and 13:00 h - 15:30 h

Friday 09:00 h - 12:00 h

Phone
+49 (0) 731 / 50 - 30000

Telefax
+49 (0) 731 / 50 - 1230000

Order a Callback
helpdesk(at)uni-ulm.de

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Service Points are locations where you can visit us personally.

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Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.


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Research in the library stock: monographs, textbooks, magazines, university publications, e-books, e-journals, national licenses, and the contents of the institutional repository OPARU.

With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

A-Z List